Levelland Fire, Police, and EMS teams are responding to a structure fire near Ave T today. The scene is still very active, and no injuries have been reported as of yet.
Lubbock Power and Light representative Matt Rose says obscenely long wait times for phone assistance are “unacceptable”. The problem stems from the flooding that struck Citizen’s Tower, demolishing their basement and the City’s dedicated utilities building next door. Rose says the building had only been occupied for 1 year at the time.
To tackle the issue, 70 customer support and collections agents have been dispersed throughout the community, and more are expected to be brought on. Rose estimates the repairs on the utility building could take 18 months, so resources are being diverted to find a temporary solution, as they expect a busy summer ahead.
In the mean time, there are a variety of ways you can go about paying your bill. The automated number is 806-775-2509. In addition, you can go in person to the automated payment kiosk in Citizens Tower or any of the Western Union payment stations, go online to the City Utilities website, or mail a check. For further questions you can email CustomerFirst@CityofLubbock.com.
The Main Street Advisory Board had a regular meeting last night at city hall to discuss their busy season ahead. Firstly, they recognized that re-recruitment would really need to take place for volunteers on various events. The COIVD-19 pandemic really did a number on participation due to events either being delayed or postponed all together. Now the board feels they are in a better place to really gathering volunteers for the bigger events they’ll have throughout the year, the biggest of which coming up is the Main Street Sip and Swirl, which will be happening in downtown Levelland on June 18th.
Also in the meeting the idea of bringing back “Imagine the Possibilities,” a program intended to help fill vacant buildings around the square was brought forward. The last time it was implemented was in 2019, and ultimately the board decided that when the time was right, the owners of the vacant properties would be gathered and the idea presented to them for further input. The board decided with Sip and Swirl so close on the horizon, “Imagine the Possibilities” would be put back for now.
Finally the board heard from several Main Street merchants about the status of their businesses, and got plenty of good news. All merchants reported that after the third round of stimulus checks, their businesses have seen an uptick in customers and revenue, hopefully pointing to fruitful economic recovery.